Terms and Conditions

Payment: We accept all major credit cards and Paypal. Tax Policy – California residents will be charged CA sales tax of 8%

Privacy Policy: We respect our customer’s privacy. All information taken by Pure Turbos will remain strictly confidential.

Warranty: All of our turbos carry a one year, unlimited mileage warranty and have been built with the highest quality parts. If you believe you received a defective part, please email us at info@pureturbos.com and include the following:

1. Your Full Name
2. Ship to name – if the item was not shipped directly to you.
3. Item purchased/ Date of purchase/ Invoice number
4. Copy of the repair order and any accessory parts required that were replaced.

Common Causes of Turbo Failure: Related Engine part or engine failure. Example: Broken or worn piston rings, a blown head gasket, clogged radiator, or a cracked head. Infrequent oil, oil filter, and air filter changes Improper engine maintenance. Operating engine when out of tune or in need of adjustment or maintenance. Foreign matter and/ or obstructions in the turbocharger air or oil system. Hot shut-down. Turning the engine off prematurely without allowing sufficient time for the turbo to cool down.

Installing your Turbo: Check the operation of engine to make sure it meets manufacturer’s specifications. Change oil, oil filter and air filter. Replace the oil supply line in all gasoline applications. Clean line in diesel applications. Do not use a thread sealer (SILICONE) on any oil line. Check oil drain for restrictions to flow such as kinked or deteriorated rubber sections and sharp bends. On fresh, remanufactured engines and heads, flush all oil passages. If applicable check intercooler or after cooler for the same. Remove and thoroughly clean intercooler. Replace the air filter element. Check for flow restrictions, both intake and exhaust, including the catalytic converter. Check for and remove all foreign objects from the intake air tract and secure all hoses. Replace the oil and oil filter. Replace any crank case breather elements. Verify the actuator “C” clip is secure. Verify the oil drain direction is vertical. Verify the tightness of all clamps and bolts, secure lock tabs if applicable. After installation, be sure to remove all tools from the engine compartment. Before starting the engine, disable either the fuel or ignition system to allow the engine to be cranked without starting. The engine must be cranked until normal oil pressure is developed. Once oil pressure is achieved you may start the engine. Repeat after all oil changes.

Core Policy: What is a Core? All our remanufactured turbochargers require core deposits, meaning we need your old turbocharger(s) returned. To ensure this, we place a deposit on the turbocharger(s). After installation, you or your mechanic must send the old turbocharger(s) back to us.

How to Return a Core: To return your stock cores, please wrap and package them securely to avoid any damages during transit. Ensure all actuators, lines, and accessories are removed. We must receive all cores within 60 days for a full refund. After 60 days half refund will be given and after 90 days no refund will be given. Upon receiving your undamaged core, we will issue a refund within 10-15 business days using the same method of payment that was used to place the order. All cores will be inspected upon arrival. Any core with damage that is not repairable will result in partial or no refund. The buyer is responsible for all shipping and handling charges. Original shipping charges are non-refundable.

SHIP TO ADDRESS: 3225 Production Ave. Oceanside, CA 92058

[ Examples of Non-Refundable Turbochargers ]
Turbochargers with any of the following issues will not be refunded:

• Bent or broken components
• Damaged housing
• Locked or frozen parts
• Missing or damaged wastegate

PLEASE DO NOT CALL to check on your core refund until you have waited 2 weeks from the date the core was sent back to us. If you have not heard from us after the two weeks you may email us at ….. info@pureturbos.com. Thank you.

Return/Cancellation Policy: Unused and uninstalled parts may be returned. There is a 15% restocking fee on all returned parts or cancelled orders. Returns must be made within 30 days of the purchase date. Custom made turbos/parts can not be returned. Returns after 30 days will not be accepted. If this is a warranty issue please see the warranty page. Refunds will be processed within two weeks. Please do not call to check on refunds. If you have no heard from us you may email us at info@pureturbos.com.

NOTE: Must replace oil pressure feed line to validate warranty. These are available from your local dealership.

Warranty covers our turbo 1-YEAR from date of purchase, for issues concerning item purchased only. Our warranty is a part only warrany. It does NOT cover any labor to remove or install the turbo.

Racing/Upgrade PARTS ARE LEGAL FOR USE ONLY IN COMPETITION RACING VEHICLES AS DEFINED UNDER CALIFORNIA LAW, AND ARE NOT LEGAL FOR USE IN ANY OTHER MOTOR VEHICLE. California law defines a “racing vehicle” as “a competition vehicle not used on public highways.” (Calif. Health & Safety Code 39048) These parts may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event. Competition-only motor vehicles may not be driven to a racing event on a public highway and must be transported on a trailer or other carrier. USE OF THESE PARTS IN ANY OTHER VEHICLE MAY SUBJECT YOU TO FINES AND PENALTIES FOR VIOLATION OF FEDERAL AND/OR STATE LAW, WILL VOID YOUR WARRANTY FROM Pure Turbos. , AND CAN VOID YOUR VEHICLE’S WARRANTY. It is your responsibility to comply with all applicable federal and state laws relating to use of these parts, and Pure Turbos. hereby disclaims any liability resulting from the failure to use these parts in compliance with all applicable federal and state laws.